Accessibility and help using

We’re trying to make this website as accessible and easy to use for everyone. If you are having any problems using the website do let us know. You can email problem details (including what browser and operating system you were using) to [email protected]

If you find a keyboard or mouse hard to use

If you can’t see very well

If you are blind

Clear content and links

As part of a process of improvement, we have rewritten and reduced a lot of website copy, simplifying things where possible. We try to make sure that links are described logically (rather than ‘click here’) to make sense out of context. Where appropriate, links have been given ‘title’ attributes to help fully explain the purpose of the link concerned. For those using screen readers, we have provided links that enable main page navigation to be skipped. Please note, ‘skip links’ will not be visible to those using a standard browser, except under certain circumstances (disabling stylesheets or using the keyboard for navigation).

A note on Accessibility standards

We aim to comply with the World Wide Web Consortium’s (W3C) current guidelines for accessibility; this is an ongoing process of re-evaluation and we are continually working to make our websites more accessible for people with disabilities as technology, and standards, allow. This includes the W3C’s Web Content Accessibility Guidelines (WCAG 2.0), which includes a series of conformance levels that may be used to review a website’s content for accessibility. We have reviewed our site against these guidelines and in the majority of cases achieve A or AA status.

Portable Document Files (PDF)

Some of our content is provided in PDF file form. In order to view these documents through your browser you will need Adobe’s Acrobat Reader software; this free software can be installed for you if it is not available on your system by going to the Adobe web site. Find out more about PDFs and accessibility.


This site’s responsive design is implemented using latest web standards like HTML5 and CSS3, and enhanced using the jQuery JavaScript libraries. The site is designed to work with any web browser on any sort of computer or device. More modern browsers will receive a richer experience as their capabilities allow.